Services
Miracle provide a range of services to ensure an efficient, stress free implementation of our Human Resource Management (HRM) Products:
- miraclePAY
- miraclePEOPLE
- miracleTIME
Miracle can deliver:
- Implementation
- Migration
- Training
- Workshops
- Project Management
- Software Customisation
- Consultancy
“After receiving a rather detailed enquiry regarding the miracle package, I immediately sought help from the miracle helpdesk.I was quickly in contact with Lester, who diagnosed the problem instantly.
I was impressed by the speedy response and resolution that followed. The knowledge and courtesy was at a much higher level than anticipated – a rare occurrence these days!”
Rob Targett - Cenium UK.
...and an on-going Professional Help Desk
Miracle has been providing business and application support for over 20 years. We have always recognised the importance of professional support and implementation services. We also recognise that a customer’s success is also our success. Therefore we must provide a range of services that are focussed on delivering success in a timely and cost effective manner.
We recognise that we will have a unique relationship with you and your staff. We recognise that we have a responsibility to provide you with world class technology and a range of expert services. We need to ensure that our partnership helps you achieve real competitive advantage by optimising and managing your human resources.
We are proud of the fact that some of our customers have implemented our technology with little assistance from us. Others have required a fair amount of hand-holding. Our service portfolio reflects this wide range of requirements. It is essential however that our product set is covered by our Annual Maintenance Agreement for obvious reasons.