A commitment to our customers throughout

We pride ourselves on the support and services we offer

We want to help our users get the most out of their Miracle Solution

At Miracle we understand that the software we provide is only part of the overall solution and the key to a successful implementation is in the quality of the support and services we offer. Your success is our success - which is why we focus on providing a range of services that are concentrated on delivering and complementing that success.

 "I was really impressed with the consultant who came to implement the system and train us. From a payroll customer perspective it is really good to have someone who has an extensive working knowledge of the product, the software is great and will save me eons of time "   - Gill Poulson, Phonak Group Ltd

 

Training

 

We provide training courses to our users to equip them with the knowledge to gain the most out of their Miracle system.  We provide standard and bespoke courses to help users improve efficiencies to ensure a maximum return on investment.

 

Support

 

At Miracle, we have a dedicated helpdesk which is manned by a team of specialists with technical, payroll and HR expertise.  Our dedicated support staff are on hand to help customers with operational queries, correction of data problems and provision of software 'fixes'.

 

 

Consultancy

 

At Miracle, our specialist team of consultants work closely with our customers and partners to ensure their new Payroll or HR solution offers them maximum benefits.  Our team of experts will support you through every stage of your installation with a full range of consultancy services and their experience of Payroll and HR processes will offer invaluable benefits.

 

Bureau

 

Our Payroll Bureau Service will save you time and money and you can be confident in the knowledge that it is being administered by experienced and professional payroll experts. We have a vast amount of experience and knowledge and have been working with Payroll Software for over twenty five years.  By using our service, you can be assured your staff will be paid accurately and on-time, via our bureau.

 

Payroll Fraud

 

Miracle can provide a detailed Payroll Fraud Investigation Service which can include one or more of the following: Standard Fraud Audit, detailed review of payroll data, review of business processes relating to payroll, regular audit checks and random audit checks.

 

To understand how Miracle can benefit your organisation please email

sales@miracle-dynamics.com or alternatively call our office on 0845 634 5015

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